Last Updated: 26 August 2026
Welcome to Impulse Holidays. By using our website, submitting an enquiry or booking a travel service through us, you agree to the following Terms & Conditions.
1. About Our Services
Impulse Holidays provides travel-related services including tour packages, hotel arrangements, transportation, sightseeing, activities and customized holiday planning.
Package details, availability, pricing and inclusions may vary depending on the destination, travel dates, service providers and selected package.
2. Booking & Enquiry
Submitting an enquiry through our website does not automatically confirm a booking.
A booking will be considered confirmed only after:
- Availability has been confirmed
- Final pricing has been agreed upon
- Required documents have been provided
- Applicable payment has been received
- Booking confirmation has been issued
3. Package Prices
Prices displayed on the website may change depending on availability, season, hotel category, transportation requirements and other travel conditions.
The final price will be confirmed by our travel team before booking.
Additional charges may apply for optional activities, upgrades, special requests, entry tickets, meals or services not included in the selected package.
4. Hotel Accommodation
Hotel accommodation is subject to availability.
The hotel category and property mentioned in a package may be replaced with a similar property when necessary, subject to availability and applicable booking conditions.
Hotel check-in and check-out times are determined by the respective hotel.
5. Transportation
Transportation will be provided according to the selected package and itinerary.
Vehicle type and capacity may vary depending on the number of travellers and destination requirements.
Travel times can be affected by traffic, weather, road conditions, local restrictions and other circumstances beyond our control.
6. Itinerary Changes
Travel itineraries may occasionally need to be changed because of weather, road conditions, local regulations, operational issues, attraction closures or other unforeseen circumstances.
Impulse Holidays will make reasonable efforts to provide suitable alternatives whenever possible.
7. Cancellation & Refunds
Cancellation and refund terms depend on the selected package, hotel, transportation provider, activity provider and other suppliers involved in the booking.
Applicable cancellation charges will be communicated at the time of booking.
Any refund, where applicable, will be processed according to the relevant supplier’s cancellation policy and payment conditions.
8. Travel Documents
Travellers are responsible for providing accurate information and carrying all required travel documents.
For international travel, travellers are responsible for ensuring that passports, visas, permits and other required documents are valid and available before travel.
9. Personal Belongings
Travellers are responsible for their personal belongings, valuables, documents and electronic devices during the journey.
Impulse Holidays is not responsible for loss, theft or damage to personal belongings except where liability is specifically imposed by applicable law.
10. Activities & Adventures
Adventure activities such as paragliding, rafting, skiing, snow activities, water sports and other experiences may depend on weather, safety conditions, operator availability and local regulations.
Some activities may involve additional charges and may require separate terms, waivers or safety requirements.
11. Customer Information
Customers are responsible for providing accurate information when making an enquiry or booking.
Impulse Holidays is not responsible for problems resulting from incorrect information supplied by the customer, including incorrect names, travel dates, contact details or passenger information.
12. Third-Party Service Providers
Some services are delivered by independent third-party providers, including hotels, transport operators, activity providers and other travel partners.
Their services may be subject to their own terms, policies and operating conditions.
13. Website Content
We make reasonable efforts to keep the information on our website accurate and up to date.
However, destination information, photographs, hotel facilities, prices, availability and package details may change.
Images shown on the website may be representative and may not always reflect the exact room, vehicle, activity or location provided.
14. Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with website functionality or use the website for unlawful purposes.
All website content, branding, text, graphics and other materials belong to or are used by Impulse Holidays with appropriate rights and may not be reproduced without permission.
15. Force Majeure
Impulse Holidays will not be responsible for delays, cancellations or service disruptions caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, civil disturbances or other unforeseen events.
16. Changes to Terms
Impulse Holidays may update these Terms & Conditions from time to time.
Updated terms will be published on this page, and continued use of the website after changes may constitute acceptance of the updated terms, subject to applicable law.
17. Contact Us
For questions regarding these Terms & Conditions, bookings or travel services, please contact:
Impulse Holidays
Email: [Your Email Address]
Phone: [Your Phone Number]
WhatsApp: [Your WhatsApp Number]
Address: [Your Business Address]